Privacy Policy

Micke Systems ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our AI automation services. By using our site or submitting a form, you consent to the practices described here.

We may collect the following types of information:

• Contact information you provide directly, such as your full name, business name, email address, phone number, and website.
• Business details you share with us, such as business type, services, service area, hours, and what you would like to automate.
• Communications you send us, including form submissions, emails, text messages, and call recordings or transcripts when you contact our AI receptionist.
• Usage data collected automatically, such as IP address, browser type, pages visited, and referral sources.

We use the information we collect to:

• Respond to your inquiries and schedule automation audits and consultations.
• Provide, operate, and maintain our automation services.
• Send appointment confirmations, reminders, and follow-up communications.
• Improve our services, website, and customer experience.
• Comply with legal obligations and protect our rights.

With your optional consent, we may send SMS messages regarding your audit, appointments, and automation services. Message and data rates may apply. SMS consent is separate from your contact request and is not required to submit a form. You may opt out of SMS messages at any time by replying "STOP" to any message or contacting us using the details below.

We do not sell your personal information. We may share information with service providers who help us operate our business (such as calendar, CRM, and communication platforms), when required by law, or in connection with a business transfer. Any third-party providers are expected to handle your information with appropriate confidentiality and security.

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal information at any time, subject to legal or contractual retention requirements.

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us using the information below.

We take reasonable measures to protect your information using administrative, technical, and physical safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our services are intended for businesses and professionals. We do not knowingly collect information from children under 13. If you believe a child has provided us with information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy, contact us at (920) 690-9909 or through our contact form.